NeuraGlow policy
Shipping Policy
Clear, polished store policies for shipping, returns, privacy and terms.
Shipping Policy
Last updated: July 6, 2026
NeuraGlow ships orders within the United States. This shipping policy is designed to match the delivery and shipping cost information shown in Google Merchant Center.
Shipping Cost
- Orders under $45 USD ship for a flat $4.99 shipping fee.
- Orders of $45 USD or more qualify for free shipping.
Estimated Delivery Time
Estimated delivery time is 4-10 business days for U.S. orders. Business days are Monday through Friday, excluding holidays.
Orders may require up to 1 business day for handling before shipment. Orders placed after the order cutoff time, on weekends, or on holidays may begin processing on the next business day.
Tracking
When tracking is available, we will provide tracking information so you can follow your package after it ships.
Shipping Delays
Delivery times are estimates and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside our control. If your package appears lost or delayed, please contact us through our Contact Us page and we will help review the issue.
Incorrect Shipping Addresses
Please make sure your shipping address is correct before placing your order. We are not responsible for orders delayed, returned, or lost because of an incorrect or incomplete shipping address entered at checkout.
Contact Us
For shipping questions, please use our Contact Us page or email neuraglowcustomerservice@gmail.com.